In 2000, Shaggy released the album Hot Shot, which was certified 6x Platinum in the U.S. The album featured the singles "It Wasn't Me" and "Angel", the latter of which was built around two song samples – Merrilee Rush's 1968 hit "Angel of the Morning" (which was remade in 1981 by Juice Newton), and The Steve Miller Band's 1973 hit "The Joker". The album hit number one on the Billboard 200 and U.K. albums chart.
Following the release of Clothes Drop, Shaggy began to increase his number of live performances. In March 2007, he performed the official song of the ICC Cricket World Cup 2007, titled "The Game of Love and Unity", alongside Bajan entertainer Rupee and Trinidadian soca artist Fay-Ann Lyons, at the opening ceremony of the tournament, held at The Greenfield Stadium, Trelawny, Jamaica. Later that year, he left Universal Music and released his latest album, Intoxication under his own label, Big Yard Records, with distribution rights by VP Records. In August 2007, he joined Cyndi Lauper live on stage in Singapore for the Sonnet Music Festival, where they performed "Girls Just Want to Have Fun" together. In October 2007, he was awarded the Jamaican Order of Distinction for the rank of Commander.
On April 5, 2012, Shaggy released the lead single from his eleventh studio album, Rise. The track, "World Citizen", is a collaboration with European folk singer Jahcoustix, and was a hit all over Europe. Shaggy launched his own label, Ranch Entertainment, on June 4, 2012, at a press launch in New York City. He was joined by label mates Rayvon and Red Fox for the launch, which was publicized by Manhattan-based PR firm, Fox Fuse and publicist Rhona Fox. Ranch Entertainment is based in New York and Jamaica.
On August 24, Shaggy released his new single, "Girls Just Wanna Have Fun", featuring American female rapper Eve. The song samples the homonymous 1979 hit song by Cyndi Lauper, written by Robert Hazard in 1979 and recorded and released by Cyndi Lauper in 1983. The video for the song was directed by Ras Kassa and released on YouTube on June 14, 2012.
On September 28, Shaggy released Rise across Europe. The album contains nine of the ten tracks from Summer in Kingston, as well as new tracks "Rise", "Girls Just Wanna Have Fun" (the second single), "Diva", "World Citizen" (the first single) and "Get Back My Baby", as well as his single from three years previously, "Fly High".
Shaggy is credited for persuading Tessanne Chin to compete in NBC's singing competition The Voice, which she ultimately won.